Delivery time

Once your order has been placed, you will need We allow 1-2 working
days for processing. Your order will then be shipped and should arrive
within 5-10 working days for arrive to you. As soon as your
order has been dispatched, you will receive a dispatch confirmation with a link
that you can use to track the delivery status of your order.

Which countries do you deliver to?
We deliver worldwide.

How high are the shipping costs?
We offer free shipping for all orders over 30 €. For orders under
30 € we charge a Shipping costs of 5,99 €.

How can I track my order?
You can track your order on our tracking page. You will receive the link by
email:info@aurelia-pariss.com after you have placed your
order.

Defective product?
How annoying! Unfortunately, your product may be damaged during transportation.
The first time, we always deliver a new package free of charge and
unfortunately cannot offer a refund. Does it arrive damaged the second time? We
will then refund the full purchase amount.

Lost your parcel?
In the event that a parcel is lost or undelivered for logistical reasons, we
will always send a new parcel before proceeding with our refund and returns
policy.

Delivery outside the home or at the post office

If a parcel is delivered to your doorstep or left at a post office, Aurelia-paris
will cover the cost of delivering the parcel. If the package is not accepted or
picked up at the post office, it will automatically be returned to the supplier
and we are entitled to retain €25 from the amount you receive back.